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How jilikkk Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, or contact our support team — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device transparencyYour right to request or delete data

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What Data We Collect and Why

jilikkk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on jilikkk, we collect the details you provide during registration — your name, email address, date of birth and contact number. When you add a payment method, we record transaction references linked to your bKash, Nagad or Rocket wallet; we do

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not store your full wallet PIN or full mobile banking credentials on our servers. During each session, our systems automatically log your device type, browser version, IP address and pages visited so we can diagnose technical issues and keep your account secure. If you reach our
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support team via chat or email, the content of that conversation is stored against your account record for service continuity. We also collect behavioural data — which sections you open, how long a session runs, which payment chip you select — to improve how the platform
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works on mobile. All data we hold is used for account operation, fraud prevention, regulatory compliance and service improvement. We do not sell your personal data to third-party advertisers. Sharing only happens where required by law, where a payment processor needs it to complete a transaction,
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or where you have explicitly given consent. Availability of our services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or remove data we hold on your account, our support team handles those requests directly. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes. Response times vary but we aim to acknowledge privacy requests within a few business days.

Live Chat Start a chat session from your account dashboard. Mention your privacy request in the opening message so our team routes it correctly from the start.

Email Support Send your request to our support email address with your account email in the subject line. Attach any relevant screenshots if the issue involves a specific transaction record.

Account Help Section Your account settings include a data and privacy section where you can review stored information and submit a removal or correction request without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply encryption to data in transit and at rest, which means your account details and payment references — whether linked to bKash, Nagad or Rocket — are not readable if intercepted. Account sessions require OTP verification on new devices, adding a layer of access control beyond your password. We keep your data only for as long as it is needed for account operation or as required by applicable regulation; once a retention period ends, records are deleted or anonymised.

Encryption in Transit All data moving between your device and our servers is encrypted using SSL. This covers login credentials, payment references and support messages equally.

OTP Device Verification New device logins trigger a one-time password sent to your registered number, so your account stays under your control even if someone else knows your password.

Data Retention Policy We hold account and transaction records only as long as necessary for service and compliance. After that period, records are deleted or anonymised — not archived indefinitely.

Your Right to Access or Remove Data Submit a request through live chat or email and we verify your identity first. Corrections, exports and deletions are processed in line with applicable local law and eligible regions.

Common Questions About Your Privacy on jilikkk

These are the questions we hear most often about how we handle account data, payment records and cookies. If your question is not covered here, our live chat team can help with the specifics of your account.

No. We only record transaction reference numbers linked to your wallet. Your bKash, Nagad or Rocket PIN is never transmitted to or stored on our servers at any point.

Yes. Contact our support team via live chat or email with your registered account address. We verify your identity and then prepare a data export, subject to local law and eligible regions.

We retain records for as long as your account is active and for the period required by applicable regulation after closure. Once that period ends, records are deleted or anonymised.

We use cookies to keep your session active, remember your preferred payment chip and measure which sections you visit most. You can adjust cookie preferences in your browser settings at any time.

We share data only with payment processors needed to complete bKash, Nagad or Rocket transactions, and where required by law. We do not sell your personal data to advertisers or unrelated third parties.

Send a deletion request through live chat or our support email. We confirm your identity, then process the removal in line with our retention policy and applicable local law and eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us AccountRegister

How jilikkk Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on jilikkk

01 Does jilikkk store my bKash or Nagad wallet PIN?

02 Can I request a copy of all the data jilikkk holds on me?

03 How long does jilikkk keep my account and payment records?

04 Does jilikkk use cookies, and can I control them?

05 Who does jilikkk share my data with?

06 How do I ask jilikkk to delete my account data?

Privacy Policy

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